Agreement
These Terms of Service ("Terms") govern your use of websites, products, and services operated by Kleto LLC ("KLETO", "we", "us"). By accessing or using our services, you agree to these Terms.
Use of Services
You agree to use the services only for lawful purposes and in accordance with these Terms. You will not attempt to disrupt or misuse the services.
Intellectual Property
All content, trademarks, logos, and materials are owned by KLETO or its licensors and are protected by law. No rights are granted except as expressly stated.
Fees, Billing, and Refunds
Unless otherwise stated in a signed agreement, all fees are due and payable in advance and are non-cancellable and non-refundable. Given the bespoke and high-quality nature of our services, time and expertise are committed immediately upon engagement, and deliverables may be intangible or progressively delivered; accordingly, all sales are final and KLETO does not offer refunds.
If a billing error occurs on our part, contact us within 7 days of the charge so we can investigate and correct any verified errors. Where applicable law mandates a refund, we will comply with the minimum required by law.
By engaging our services, you acknowledge and agree to this no-refund policy and agree not to initiate chargebacks without first contacting us to resolve the matter in good faith. We may suspend or terminate services for unresolved or invalid chargebacks. Any service credits or re-performance offered by KLETO are at our sole discretion and constitute the exclusive remedy in lieu of refunds.
Confidentiality
Where applicable, each party agrees to protect confidential information disclosed in connection with the services and to use it solely for the intended purpose.
Disclaimers
Services are provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, KLETO disclaims all warranties, express or implied.
Limitation of Liability
To the fullest extent permitted by law, KLETO will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data.
Indemnification
You agree to indemnify and hold KLETO harmless from claims arising out of your use of the services or violation of these Terms.
Third-Party Links
Our services may contain links to third-party sites. We are not responsible for their content or practices.
Changes
We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Contact
Questions about these Terms can be directed to james@kleto.com.